Terms & Conditions

Welcome to Bellegracepk. By accessing or using our website, placing an order, or purchasing any product from us, you agree to the following Terms & Conditions. Please read them carefully before using our website.

General

Bellegracepk is an online beauty and personal care store offering cosmetics, skincare, hair care, fragrances, and related products.

By using this website, you confirm that you are legally capable of entering into an agreement and that the information you provide is accurate and complete.

We reserve the right to update, modify, or replace these Terms & Conditions at any time without prior notice.

Product Information

We make every effort to ensure that product descriptions, images, colors, prices, and other information displayed on our website are accurate.

However:

• Product colors may appear slightly different due to screen or device settings.

• Packaging may vary depending on manufacturer updates.

• Product availability may change without notice.

• Minor differences in appearance do not necessarily indicate a defective product.

Pricing

All prices displayed on Bellegracepk are listed in Pakistani Rupees (PKR) unless stated otherwise.

We reserve the right to change product prices at any time without prior notice.

The price applicable to your order will be the price displayed at the time the order is placed, unless an obvious pricing or technical error has occurred.

Orders

When you place an order, you agree to provide accurate information including your:

• Name

• Phone number

• Email address

• Shipping address

• Billing information, where applicable

Bellegracepk reserves the right to cancel or refuse any order due to:

• Incorrect customer information

• Suspected fraudulent activity

• Product unavailability

• Pricing or technical errors

• Delivery limitations

• Other operational or security concerns

Order Confirmation

After placing an order, you may receive an order confirmation by email, SMS, phone call, or another available communication method.

Receiving an order confirmation does not guarantee acceptance of the order. We reserve the right to verify, accept, or cancel an order before dispatch.

Payments

Available payment methods may be displayed during checkout.

Where online payment is available, payments may be processed through secure third-party payment providers.

Bellegracepk does not accept responsibility for delays or issues caused by third-party payment processors.

Shipping & Delivery

Orders are delivered to the shipping address provided by the customer.

Estimated delivery times are provided for convenience and may vary due to:

• Courier delays

• Public holidays

• Weather conditions

• Remote delivery locations

• High order volumes

• Circumstances outside our control

Bellegracepk is not responsible for delays caused by courier companies or other third-party delivery providers.

Incorrect Shipping Information

Customers are responsible for providing a complete and correct shipping address and contact number.

If an order cannot be delivered because incorrect or incomplete information was provided, additional delivery charges may apply for re-shipment.

Returns & Exchanges

Returns and exchanges are subject to our Return & Refund Policy.

For hygiene and safety reasons, certain beauty, skincare, cosmetic, fragrance, or personal care products may not be eligible for return or exchange once opened, used, tested, or unsealed.

Customers should review the applicable return conditions before requesting a return or exchange.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery.

You may be asked to provide:

• Your order number

• Photos or videos of the product

• Packaging images

• Other information required to verify the issue

Claims may be rejected if the product has been used, damaged after delivery, or if sufficient evidence is not provided.

Product Use

Customers are responsible for reading product instructions, ingredients, warnings, and usage guidelines before using any product.

We recommend performing a patch test where appropriate, particularly for skincare, cosmetics, hair care, and beauty products.

Bellegracepk is not responsible for allergic reactions, sensitivities, misuse, or results that may vary from person to person.

If you have specific skin, health, or allergy concerns, consult an appropriate healthcare professional before using a product.

Authenticity & Brand Information

We aim to provide accurately represented products sourced through our available suppliers and distribution channels.

Brand names, trademarks, product packaging, and logos belong to their respective owners and are used for identification purposes where applicable.

Intellectual Property

All website content, including text, graphics, logos, website design, banners, images, icons, and other materials owned by Bellegracepk may not be copied, reproduced, distributed, or used without permission.

Third-party brand names and trademarks remain the property of their respective owners.

Prohibited Use

You may not use Bellegracepk:

• For unlawful or fraudulent activities

• To submit false information

• To interfere with website security

• To distribute harmful software or malicious code

• To attempt unauthorized access to our systems

• To copy or misuse website content

• To place fraudulent or fake orders

We reserve the right to restrict or terminate access where misuse is suspected.

Third-Party Services

Our website may use third-party services including payment providers, courier companies, analytics tools, marketing services, Shopify applications, and other integrations.

Bellegracepk is not responsible for the independent policies, actions, availability, or performance of third-party service providers.

Limitation of Liability

To the extent permitted by applicable law, Bellegracepk will not be liable for indirect, incidental, or consequential losses resulting from:

• Use or inability to use our website

• Improper use of a product

• Delivery delays caused by third parties

• Third-party websites or services

• Unauthorized access outside our reasonable control

Nothing in these Terms & Conditions excludes any rights that cannot legally be excluded under applicable law.

Privacy

Your use of Bellegracepk is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

Changes to Terms

We may update these Terms & Conditions at any time.

The updated version will become effective once published on Bellegracepk. Continued use of the website after any changes means you accept the revised Terms & Conditions.

Governing Law

These Terms & Conditions will be governed by the applicable laws of Pakistan.

Any disputes arising from the use of Bellegracepk or purchases made through the website will be handled in accordance with applicable Pakistani laws.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through the contact information provided on Bellegracepk.

Bellegracepk

Phone: 03128119050

Email: bellegracepk@gmail.com